Privacy Policy

This Privacy Policy explains how Feral ("we", "us", "our") collects, uses, and protects your personal information when you visit or shop at feralplaytools.com.

Information We Collect

Contact details you provide at checkout or sign-up, such as name, email, phone number, and shipping/billing address
Order details, including products purchased and payment status (payment card details are processed directly by our payment provider and are not stored by us)
Technical information such as browser type, IP address, and browsing behaviour on our Site, collected through cookies and similar technologies

How We Use Your Information

To process and deliver your orders
To communicate with you about your order, warranty claims, or customer support requests
To send you marketing updates, if you've opted in — you can unsubscribe anytime
To improve our Site, products, and customer experience

Sharing Your Information

We don't sell your personal information. We share it only where necessary — with our shipping and logistics partners to deliver your order, with our payment processor to complete transactions, and with service providers who help us run this Site (such as Shopify, our e-commerce platform). These partners are only given the information they need to perform their service.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our Site.

Data Security

We take reasonable technical and organisational steps to protect your personal information. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing us at meenworks.ak@gmail.com.

Children's Privacy

Our products are designed for children, but our Site and checkout are intended for use by parents, guardians, and other adults. We do not knowingly collect personal information directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

Questions about this Privacy Policy? Reach us at meenworks.ak@gmail.com or +91 78688 24826.